What should I do if I lose my password?
If you lost your password, please write to support@itcommerceusa.com. Remember that this email must come from the email address that you have on file with us, and please insert your domain name in the subject field of the email.

How do I get FrontPage extensions installed on my website?

New Accounts
On the order form you will see a check box asking if you would like FrontPage extensions installed on your account. If you do, then check the box and your FrontPage extensions will be installed during the activation of your account.

Existing Accounts
To have the FrontPage server extensions installed on your existing site, please send an email request to our customer care department with the following information:

Your domain name
Your User ID

Confirmation that you have back-up files of all web pages on the site at that time. In most cases, you will not need to delete files that are currently on your site to install FP extensions. However, if there are directories or files with special permissions (.htaccess) these will have to be removed. You can then re-establish permissions and password protection by using FrontPage Explorer. Installation will be complete within 24 hours.


My site has been turned off and I am not using IT Commerce Inc.  as my service provider. Who do I contact?