ITC 

 

FAQ's For ITCommerce Inc.

General FAQ's | Domain | Site Publishing | Email | Technical support

 

What is a Domain Name?
A Domain Name is an address on the Internet. For example, IT Commerce Inc.'s Domain is itcommerceusa.com

How do I check if a domain name is available?
Click here to see if a Domain Name is available.

What is allowed in a Domain Name?
The only characters allowed in a Domain Name are the 26 letters of the standard alphabet, numbers 0-9, and hyphens (-). A Domain cannot begin or end with a hyphen, but it can contain a hyphen. The Internet Corporation for Assigned Names and Numbers, also know as ICANN serves as the governing body for Domain Name registration. ICANN is currently allowing up to 67 characters in including the .com, .net, or .org.

Below are examples of acceptable Domain Names that IT Commerce Inc. can register:

  • sample.com
  • sample.net
  • sample.org
  • averyveryverylongname.net

Are there any Domain Name Restrictions?
The following list represents the restrictions for domain names registered with IT Commerce Inc.

  • You may only use letters, numbers or dashes.
  • Domain Names cannot begin or end with a dash.
  • Domain Names must be less than 67 characters.
  • Domains entered must be available.

Important Note: IT Commerce Inc. reserves the right to change name servers after the domain name has been ordered.

The name I want is not available, but doesn't seem to be in use, can I get it?
No, if a Domain Name is not available you cannot register the Domain Name. In many cases the Domain Name is under contract even if it appears to be available.

Who owns my Domain Name?
The organization or the person listed in the "Whois" as the Registrant is considered the owner for the length of the contract period.

Where will my Domain Name reside?
Your Domain Name will be registered to reside on IT Commerce Inc.'s Domain Name Servers.

May I register my Domain Name using different name servers?
You must first register using the IT Commerce Inc.  Domain Name servers. Once you have registered your Domain Name with IT Commerce Inc.  you can change the name server your Domain Name will reside on from your control panel.

I made a mistake in spelling my Domain Name how do I correct it?
If you have misspelled your Domain Name you will need to submit a new registration. Once your new name is registered you may find it useful to point the misspelled name to the corrected name to ensure that you receive the maximum visitors to your site, especially if this is a common misspelling.

May I cancel my Domain Name?
Yes, to cancel your Domain Name you must provide written authorization to
support@itcommerceusa.com the e-mail address of the registered owner of the Domain Name.

Important Note: You will NOT receive a refund if you choose to cancel your Domain Name.

May I use my old NIC handle?
IT Commerce Inc.  does not require the use of NIC handles. Furthermore, NIC handles are not interchangeable from one Registrar to another and are only used by a few Registrars.

I don't have a "company" name. What do I use for "organization name"?
In the organization name field, please use your own name. It is not acceptable to leave the field blank or enter the words none, personal, home, or N/A.

May I register an International or Country Code Domain Name?
No, we can provide services for Domain Names other than .com, .net, or .org, but you are responsible for registering your Domain Name with the proper local authority within that country. Upon activating your account, we will provide you with an IP address that should be used on your Domain application form.

You can find more information at:

How can I correct or update my Domain Name information, such as address or e-mail for the Whois?
To update your contact information you must provide written authorization to
support@itcommerceusa.com.

Note: Please allow 24 hours for the changes to take effect on the "Whois" database.

How can I change the ownership of my Domain Name?
You need to request a "Change of Ownership" form by e-mailing
support@itcommerceusa.com  We will provide the form to you by e-mail, fill out and fax back.

How do I move my Domain Name(s) from another Web hosting company to IT Commerce Inc. ?
IT Commerce Inc.  provides personalized service to walk you through the steps required in order to redelegate your Domain Name(s) to IT Commerce Inc. 's name servers (how a Domain Names moves between hosting companies).

Please call your account representative, or 1-800-210-0233, or e-mail
support@itcommerceusa.com . We will provide you with the information you need to make a smooth transition.
 

I have registered a domain through IT Commerce Inc. , but I have moved to another ISP. Do I still have a control panel for the domain?
Yes, Domain Names are treated as a separate product and will remain with the Registrar for recurring billing, even if the hosting is moved to another company.


I have already registered my Domain Name with another Registrar. Can I still host at IT Commerce Inc. ?
Yes. You can review our complete
Services; go directly to our Hosting Plans; or consult a IT Commerce Inc.  Web Site Consultant at  1-800-210-0233 (select sales) for the package and pricing that is right for you.
 

What do .com, .net, .org... stand for in an Internet address?
These three extensions—.com, .net and .org—are top-level domain names in the hierarchical Domain Name System. They are probably the most popular and most widely recognized top-level domain names on the Internet. With IT Commerce Inc., you can register any valid, available domain name you choose within these three top-level domain names.

Here is some information about the .ws and .tv domains. They are owned by the countries of Western Samoa and Tuvalu. They sold the rights to use the .ws and .tv as a top-level domain. .ws and .tv are 100% globally accessible, and they can be viewed by anyone accessing the internet from anywhere in the world. Additionally, everyone, regardless of location, has the ability to register/administer .ws and .tv domains.

All top-level domains and the guidelines by which they function were created 20-25 years ago. Every country was granted one top-level domain with the exception of the US which was also given the .com, .net, org, .edu, and .mil top-level domains. While .com is the most popular extension, every top-level domain has the ability to work in exactly the same way. The true difference between .com and other top-level domains is purely marketing and exposure. .ws and .tv are alternatives to .com. If you would like more information, please contact us.